Job Description
Reporting to the Director Cement Commercial UK, you will provide professional administrative and back-office support to the Cement Commercial & Technical team. Also working closely with commercial administration and commercial support manager your main accountabilities will be:
- Management and maintenance of Microsoft Dynamics CRM.
- Issuing and tracking of customer quotations.
- Administration and pricing of cement bulk bag and cash sale enquiries.
- Customer contact data management including market mapping, competitor activities and NPS contacts
- Maintenance of product information and marketing materials on customer information hubs (packed cement).
- Complaint logging & tracking.
Licences and Qualifications
- You should have relevant exposure in a related sector / business giving general business and administration support, providing a professional and efficient service experience.
- Experience in process design and efficiency.
- Strong IT skills including experience with Microsoft Dynamics CRM, SAP, Microsoft Office and Power Bi
- Possess strong inter-personal skills to build long lasting relationships, communicating well at all levels.
- Time management skills
Full UK Driving Licence
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